Which of the following are critical success factors for the introduction of standard tools and techniques to the P3O model?
1. Identify the benefits a tool will provide to an organization before focussing on its features
2. Ensure the complexity of the tools and techniques matches the capability maturity of the organization
3. Implement new tools as part of an organizational change programme
4. Implement tools simultaneously across all programmes and projects
Answer : A
Which is an area where improvement targets and related Key Performance Indicators should be set?
Answer : A
Which is NOT a way that tools may be used?
Answer : A
Which tool provides integrated reports for multiple users from a single set of data?
Answer : D