The Open Group OG0-061 - IT4IT Part 1 Exam Exam

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Total 40 questions

What are functional components?

  • A. They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backbone
  • B. They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value stream
  • C. They represent the output of the Requirement to Deploy value stream
  • D. They are the smallest standalone technology units that are useful to IT service provider


Answer : D

Reference:
https://pubs.opengroup.org/it4it/refarch21/IT4ITv2.1.html#_Toc473282448

What does the system of record fabric for IT management include?

  • A. Service models flowing across the service backbone
  • B. Functional components and their interactions
  • C. Data objects, their relationships and inter-dependencies
  • D. Value streams and their typical activities


Answer : C

Reference:
https://pubs.opengroup.org/it4it/refarch21/IT4ITv2.1.html#_Toc473282568

Complete the sentence. According to the IT4IT Reference Architecture, the IT value chain is ______________.

  • A. an economic framework describing how businesses produce value
  • B. the IT service lifecycle as represented by its data objects and how they flow across IT management systems
  • C. the set of functional components used by every IT department, supporting the IT service backbone
  • D. the series of value-adding activities that every IT department should perform


Answer : D

Reference:
https://pubs.opengroup.org/it4it/refarch20/chap03.html

How does the IT4IT Reference Architecture use the value stream concept?

  • A. As a way of grouping functionality to provide context for where value is being created and delivered
  • B. To support predictable, sequential, waterfall approaches to IT service delivery
  • C. As a macro-process and capability architecture to provide context for IT value delivery and operations
  • D. In order to be compliant with the Value Chain concept of Michael Porter


Answer : A

Reference:
https://www.joetheitguy.com/2017/05/17/it4it-101-new-approach-development-delivery/

Which of the following are Key Performance Indicators of the Requirement to Deploy (R2D) value stream?

  • A. Reduction of change-related outages, reduction of emergency changes, reduction of unplanned change
  • B. The investment in each service is quantified in the service portfolio; software license percentage is use
  • C. Increase automatically remediated Events; increase the percentage of Events correlated to a business service
  • D. The percentage of automated tests; arrival and departure rate for work


Answer : B

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Total 40 questions