ITIL MOFF - Microsoft Operations Framework 4.0 Foundation Exam

Page:    1 / 15   
Total 73 questions

What is a process within the Service Monitoring and Control SMF?

  • A. Continuous monitoring
  • B. Purge event logs
  • C. Service monitoring requirements
  • D. Static monitoring definition


Answer : A

Does the concept ision?identify what a project team can accomplish within its constraints?Does the concept ?ision?identify what a project team can accomplish within its constraints?

  • A. Yes
  • B. No


Answer : B

Does the Team SMF ensure that someone is ultimately accountable for the work required in the Plan Phase?

  • A. Yes
  • B. No


Answer : A

Which SMF has 'Filter the problem' as a process step?

  • A. Customer Service
  • B. Service Monitoring and Control
  • C. Operations
  • D. Problem Management


Answer : D

What does the Reliability SMF process flow include?

  • A. Assess, monitor and control risk
  • B. Define service requirements
  • C. Ensure good service
  • D. Maintain work instructions


Answer : B

Page:    1 / 15   
Total 73 questions