IBM M9520-233 - M233 IBM Social Business Solution Sales Mastery Test v1 Exam

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Total 61 questions

An organization is interested in IBM Cognos Business Intelligence, but they say they already have many business intelligence and reporting systems in place.
What is the best way for the sales representative to respond?

  • A. Cognos allows organizations to select the appropriate roles that match their user behaviors.
  • B. Cognos solutions are designed with the business user in mind, freeing up IT resources and promoting self service.
  • C. The Cognos Workforce Performance solution is tailored to the specific needs of HR, without requiring IT to create these reports.
  • D. Cognos was designed to take information from multiple applications and pull it together into a single platform.


Answer : D

What Lotus Connections integration does IBM deliver for Portal 7 as part of the product?

  • A. Lotus Connections provides a set of portlets via the Portal Catalog.
  • B. Lotus Connections provides a few APIs to connect to key features which can be exploited.
  • C. IBM does not provide any integration between Lotus Connections and Portal 7.
  • D. Lotus Connections installs Portal 7 by default.


Answer : A

Reference: http://www.ibm.com/developerworks/lotus/library/connections-portal/ (Topic:
Social software for your portal: Integrating lotus connections and websphere portal, second paragraph)

What is NOT one of the three basic questions-or three rings-that business analytics answers to help organizations optimize business strategies?

  • A. What is happening?
  • B. Why is it happening?
  • C. Where is it happening?
  • D. What is likely to happen?


Answer : C

Which type of analysis in IBM Cognos Business Intelligence is sufficient for most users and should be introduced into every deal to sell more seats?

  • A. Slice-and-dice and trending.
  • B. Analytical reporting and drilling.
  • C. Scenario modeling.
  • D. Statistics and predictive analytics.


Answer : B

What capabilities are available out of the box with the IBM Customer Experience Suite?

  • A. Social integration with Lotus Connections, analytics with Core Metrics, Web Trends, Unica and Omniture, improved self service
  • B. Lotus Forms Product
  • C. Business Integration & Predictive Analytics
  • D. Websphere Commerce Suite


Answer : A

Reference:
http://www.ibm.com/ibm/files/Z966856M88920W05/Graeme_Povall_and_Derek_De_Clerc q_-_See_how_going_social_can_frive_better_business_results.pdf (page 16)

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Total 61 questions