HP2-H33 by HP Actual Free Exam Q&As

HP HP2-H33 - Selling HP PPS ServiceOne Services Exam

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Total 58 questions

Question 1

When the start date of HP Care Pack Services is bought 85 days after the hardware purchase (during the 90 days period)?

A. The date of the HP Care Pack Services purchase
B. The HP Care Pack Services registration date
C. The date of the hardware purchase
D. One day after the HP base warranty expires

Answer : C

Reference:
http://shopping.hp.com/shopping/pdf/US_Terms_Conditions_Care_Pack_Services.pdf (See the Point #12, 2nd Last Line).

Question 2

Which service offers faulty hardware repair at a designated HP repair center?

A. Designated repair center exchange
B. Onsite repair
C. Offsite repair
D. Travel repair

Answer : C

Question 3

Which HP Care Pack Services option is considered a Risk Mitigation service?

A. PC Tracking and Recovery
B. Printer and Accessory Installation
C. Asset Tagging
D. Offsite Repairs

Answer : D

Question 4

Which HP program utilizes an external agency that contacts, on behalf of partners, a list of customers with expiring HP Care Pack Services in order to encourage the customers to renew their engagement?

A. Services360 Pro
B. Aftermarket Channel Facilitation Program
C. HP Contractual Services
D. HP Channel Services Network

Answer : A

Question 5

When do HP Post Warranty Care Pack Services need to be registered?

A. within 10 days after purchasing the care pack
B. within 10 days after the purchase of the hardware
C. within 30 days after the expiration of the warranty
D. within 90 days after the purchase of the hardware