Genesys GCX-SCR - Genesys Cloud CX: Scripting Certification Exam

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Total 60 questions

The ___________ tab in the right pane lists the errors in the script and helps you to locate them.

  • A. Validation
  • B. Actions
  • C. Debug
  • D. Container


Answer : A

You can modify the data type of a variable once it has been created.

  • A. True
  • B. False


Answer : B

Which of the following statements about templates in scripting are true? (Choose two.)

  • A. Script templates are entire scripts that have been packaged for reuse.
  • B. Use a component template when you create a new script.
  • C. A script template contains a single saved component such as text, or a layout of components such as a horizontal stack container.
  • D. Component templates are parts of a page that you can reuse in other scripts.


Answer : AD

Richard is assigned the task of creating custom Outbound Campaign scripts. He wants to display the current value of the customer's first name on the script page. Help him by choosing the correct syntax.

  • A. {(Outbound.First Name)}
  • B. ((Outbound.First Name))
  • C. Outbound.First Name
  • D. {{Outbound.First Name}}


Answer : D

Using the ___ action in the call flow, you can transfer data to Scripts.

  • A. Get Participant data
  • B. Call data action
  • C. Set Participant data
  • D. Update data


Answer : C

Page:    1 / 12   
Total 60 questions