Salesforce Certified OmniStudio Consultant Exam

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Total 60 questions

A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?

  • A. Conditional Block
  • B. Loop Block
  • C. DataRaptor Transform Action
  • D. Batch Action


Answer : B

A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?

  • A. OmniScripts and Integration Procedures
  • B. FlexCards and DataRaptors
  • C. OmniScripts and DataRaptors
  • D. FlexCards and Integration Procedure


Answer : C

A business has the following requirements:

To display cases for an account -
The user should see all of the cases on the canvas
The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?

  • A. Edit Mode State
  • B. New Card State
  • C. Blank Card State
  • D. Active Card State


Answer : B

A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
Start a process to retrieve plan consumption data

Create a new case -

Open a promotions web page -

Change the SIM card -
Which combination should the consultant use in designing the solution?

  • A. Event, Navigate and Card
  • B. OmniScript and Navigate
  • C. Flyout and OmniScript
  • D. Custom Event and Redirect URL


Answer : C

A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
Allow the user to enter contact and address information
Require the user to enter age, gender, and optionally income bracket
Compute a discount percentage per product based on the customer data provided
Save the list of suggested products including discounts
Which tools should the consultant use to design a solution that meets these requirements? (Choose three.)

  • A. Integration Procedures
  • B. OmniScript
  • C. Expression Sets and Decision Matrices
  • D. OmniOut
  • E. FlexCard


Answer : BCE

Page:    1 / 12   
Total 60 questions