Salesforce Certified Community Cloud Consultant Exam

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Total 103 questions

Universal Containers needs to create a Community that meets the following requirements:
✑ Self-Service Support Community, in which customer and partner users are community members.
✑ Partner users help Universal Containers by adding or resolving cases for their customers within the Community.
✑ Partner users need access to some standard objects except Leads, Campaigns, and Opportunity objects.
✑ Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers.
Which license type should a Salesforce Administrator use for these Partner users?

  • A. Employee Community license
  • B. Customer Community Plus license
  • C. Customer Community license
  • D. Partner Community license


Answer : D

A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimized for healthcare use cases and follow industry best practices.
What should the Community Cloud consultant consider first to meet the requirements?

  • A. Lightning Community templates
  • B. Custom solutions
  • C. Business Value Map and ROI
  • D. Lightning Bolt solutions


Answer : A

Universal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?

  • A. Custom Lightning Component and Apex Class
  • B. Single Sign-on and AppExchange
  • C. Auth Provider and Flow
  • D. Auth Provider and Registration Handler


Answer : D

A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content.
How should the Administrator render advertising content in the Community?

  • A. Download and install the Community Content package from the AppExchange.
  • B. Use Process Builder to import content from the CMS on a periodic basis.
  • C. Configure CMS Connect to pull content from the CMS.
  • D. Build a custom integration point between the CMS and the Community.


Answer : C

Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?

  • A. Salesforce Objects, Topics, Community Pages, External URL, Forecast
  • B. Salesforce Objects, Community Pages, App Launcher, External URL
  • C. Salesforce Objects, Topics, External URL, Lightning Component, Community Pages
  • D. Salesforce Objects, Global Actions Community Pages, External URL


Answer : C

Page:    1 / 21   
Total 103 questions