Salesforce Certified AI Associate Exam

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Total 105 questions

Which type of bias imposes a system's values on others?

  • A. Association
  • B. Automation
  • C. Societal


Answer : B

A sales manager wants to improve their processes using AI in Salesforce.
Which application of AI would be most beneficial?

  • A. Lead scoring and opportunity forecasting
  • B. Data modeling and management
  • C. Sales dashboards and reporting


Answer : A

What is the most likely impact that high-quality data will have on customer relationships?

  • A. Improved customer trust and satisfaction
  • B. Increased brand loyalty
  • C. Higher customer acquisition costs


Answer : A

What are the key components of the data quality standard?

  • A. Accuracy, Completeness, Consistency
  • B. Reviewing, Updating, Archiving
  • C. Naming, Formatting, Monitoring


Answer : A

What is the role of Salesforce's Trusted AI Principles in the context of CRM systems?

  • A. Outlining the technical specifications for AI integration
  • B. Providing a framework for AI data model accuracy
  • C. Guiding ethical and responsible use of AI


Answer : C

Page:    1 / 21   
Total 105 questions