A major telecommunication company has millions of customers. Most of their customers are prepaid. Being prepaid customers, they can very easily switch to other vendors. The last four to six months, this company has lost quite a good number of customers to competition. They intend to build a system that can provide them with insight into the customers social network (e.g. who is the influencer and who is the follower). They also want the ability to monitor the voice and data usage patterns in real time and they want the system to be trained over time to predict possible dissatisfactions. Given this scenario, which one of the following would you recommend?
Answer : B
A telecommunication company is experiencing high churn rate. They have more than five million customers. They have more than 400TB of call detail records per year. The majority of their customers are prepaid, so they can change the telecom provider any time. In order to remedy the situation, they want to understand the customer behavior. For that reason they want to build the individual profile of each customer. They also want to enrich the profile by incorporating social media data. Given this set of requirements, which of the following would you recommend?
Answer : C
Explanation:
References: http://www.ibm.com/developerworks/library/os-twitterstorm/
Which of the following statements is TRUE regarding cloud applications?
Answer : B
Service Level Agreements (SLAs) are defined at different levels. Which of the following is
NOT a valid level?
Answer : C