IBM C2010-656 - IBM SmartCloud Control Desk V7.5 Service Request Management Implementation Exam

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Total 115 questions

In the Catalogs application, how can anadministrator quickly add several offerings into a catalog?

  • A. In the Catalog tab, use the Select Offerings option
  • B. Click on the Deploy Multiple Offerings icon on the toolbar
  • C. Use the Add Multiple Offerings option in the Select Action menu
  • D. In the Offerings tab, use the Add Offering option and select multiple offerings at once


Answer : C

A survey must be in which status in order to make and apply updates?

  • A. Draft
  • B. Closed
  • C. Inactive
  • D. Pending


Answer : A

Whichfield is mandatory when creating a new Response Plan?

  • A. Ranking
  • B. Conditions
  • C. Description
  • D. Response Plan Administrator


Answer : A

What type of event can be associated with an object launch point?

  • A. New
  • B. Create
  • C. Update
  • D. Activate


Answer : C

Which two types of information are displayed when viewing survey results? (Choose two.)

  • A. The percentage of each answers for the number of responses.
  • B. The percentage of users who have responded for tracked surveys.
  • C. How many users received the survey for tracked but not untracked surveys.
  • D. How many user received the survey for both tracked and untracked surveys.
  • E. The percentage of answers responded to for each question weighted a value of one (1).


Answer : A,D

Page:    1 / 23   
Total 115 questions