Avaya 7497X - Avaya Oceana Solution Support Exam

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Total 67 questions

When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?

  • A. Each cluster
  • B. Common Component cluster
  • C. UAC cluster
  • D. OCP cluster C


Answer : Explanation

Which statement correctly describes the Avaya Oceana Monitor?

  • A. It provides a single location to view the status of Cluster1 components.
  • B. It provides a single location to view the status of each supported Oceana component.
  • C. It provides a single location to view the status of the UAC Oceana component.
  • D. It provides a single location to view the status of the UCM Oceana component. D


Answer : Explanation

After the new implementation has been performed by the Avaya Business Partner, a customer is trying to login to their Agents Workspaces. While the agent is trying to login, the engineer finds the following error messages:
2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR "" AuthorizationService-3.4.0.0.340003 "" Caught exception while authenticating with data source: HR-LAB javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)
Which Avaya Oceana® snap-in log file contains these log messages?

  • A. cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail ""f ua ""ucm-pu-1.log
  • B. cd /var/log/Avaya/dcm/pu/AuthorizationService/ and tail ""f AuthorizationService.log
  • C. cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail ""f ua-bpm-pu-1.log
  • D. cd /var/log/Avaya/services/AuthorizationService/ and tail ""f AuthorizationService.log A


Answer : Explanation

A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files.
2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR "" AuthorizationService-3.4.0.0.340003 "" Caught exception while authenticating with data source: HR-LAB javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)
What is causing these error messages?

  • A. An LDAP connection issue was caused due to an incorrect LDAP parameter.
  • B. The session timed out due to a browser issue.
  • C. The Multimedia Cache database is unable to connect.
  • D. SMGR is not authorizing Agent to login. D


Answer : Explanation

If not using Security Assertion Markup Language (SAML) authentication in the deployed solution, which statement regarding the Avaya Oceana Agent/Supervisor
Login is correct?

  • A. Avaya Oceana Workspaces relies on CM for authentication and authorization
  • B. Avaya Oceana Workspaces does not require UAC authorization while logging in
  • C. Avaya Oceana Workspaces require LDAP Authentication while logging in
  • D. Avaya Oceana Workspaces does not require LDAP Authentication while logging in A


Answer : Explanation

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Total 67 questions