Avaya 7495X - Avaya Oceana Solution Integration Exam Exam

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Total 66 questions

Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia
Database and CRM?

  • A. OceanaCoreDataService Snap-in
  • B. ContactCenterService Snap-in
  • C. CustomerManagement Snap-in
  • D. CustomerJourneyService Snap-in


Answer : B

AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.)

  • A. Avaya Chatbot
  • B. Avaya Mobile Video
  • C. Webchat
  • D. SMS
  • E. Social Media


Answer : AC

Reference:
https://downloads.avaya.com/css/P8/documents/101054790

Which snap-in is required for implementing POM in an Avaya Oceana ® solution?

  • A. ORCRestService
  • B. AgentControllerService
  • C. AutomationController
  • D. OBCService


Answer : D

Reference:
https://downloads.avaya.com/css/P8/documents/101051672

For the implementation of an Avaya mobile Video solution, which two additional components are required? (Choose two.)

  • A. Avaya Aura® Web Gateway
  • B. Avaya Mobile Video Gateway
  • C. Avaya Aura® Media Server
  • D. Equinox Management Server
  • E. Avaya Aura® Session Manager


Answer : CE

While deploying the Avaya Oceana® solution, it is recommended that the customer provide an External data mart (EDM) database for Context Store.
Which three databases are supported for EDM deployment? (Choose three.)

  • A. Sybase
  • B. Informix
  • C. Microsoft SQL Server
  • D. PostgreSQL
  • E. Oracle Database


Answer : CDE

Reference:
https://documentation.avaya.com/bundle/DeployingAvayaOceanaSolution_r34/page/Create_the_database_for_External_Data_Mart.html

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Total 66 questions