Avaya 7304 - Avaya CallPilot Maintenance Exam Exam

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Total 56 questions

You are configuring the Telephone Remote Service Activation feature. What is true about the Telephone Remote Service Activation feature?

  • A. You can use only Avaya CallPilot Manager to change a regularly scheduled service to an alternate service.
  • B. You can use a telephone to remotely change a regularly scheduled service to an alternate service.
  • C. When you configure the Telephone Remote Service Activation in Avaya CallPilot Manager's Service Directory Number (SDN) Details page, at the SDN field you must enter the SDN of the application you want to remotely modify.
  • D. When you configure the Telephone Remote Service Activation in Avaya CallPilot Manager's SDN Details page, at the Service DIM field you must enter the SDN of the application to which you want to switch.


Answer : B

You are using Application Builder to create a new application for your customer.
When an application Builder block is moved from the palette to the application window, which two parts does it acquire?

  • A. Outputs and lined
  • B. Arrow and Parameters
  • C. Connection box and text box
  • D. Border and one or more outputs


Answer : D

In a Single site scenario, an administrator cannot log into Avaya CallPilot Manager from the login web page. Youhaveconfirmed that the correct mailbox number and password are being entered and that the mailbox is not disabled. However, the administrator login still fails.
What should you check?

  • A. The user's PC is running Internet Information Server (IIS).
  • B. The Server field contains the correct server name for the Avaya CallPilot system.
  • C. The Location field contains the correct server name for the Avaya CallPilot system.
  • D. The Secure Sockets Layer (SSL) option is turned on because passwords can only be passed over SSL.


Answer : B

A customer calls and reports to the attendant that after a Voice From is completed for placing an order the following prompt is played: Your response cannot be saved due to voice form maintenance. Please try again.
Why did Avaya CallPllot play this prompt?

  • A. The caller failed to confirm his answers when prompted.
  • B. The product is on back order, and no more new orders are being taken.
  • C. The administrator disabled the Voice Form while the caller was responding to the prompts.
  • D. The caller did not answer questions within a specified time, and invalid Answer Handling was to Disconnect.


Answer : C

Message Waiting Indicators (MWIs) are used to signal users that new messages have arrived.
Which statement regarding Message Waiting Indicators is true?

  • A. MWIs can be triggered by new or urgent messages.
  • B. Up to 15 MWI DNs can be configured by the administrator.
  • C. My CallPilot users cannot keep their associated MWI from displaying on their telset.
  • D. The mailbox owner can change their MWI DN once it has been assigned by the administrator.


Answer : A,C

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Total 56 questions