Cisco 700-805 - Cisco Renewals Manager (CRM) Exam

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Total 96 questions

Which action can a Renewals Manager take to drive value in the account? (Choose the best answer.)

  • A. Removing adoption barriers.
  • B. Manage and mitigate renewal risk.
  • C. Define the account forecast.
  • D. Align partners on training


Answer : B

Which statement regarding which tools can be added as value to customer and partners is invalid? (Choose the best answer.)

  • A. Trusted Data Source for Hardware Refresh and Software renewal insights
  • B. Adoption Scores which provide insight into how well customers are utilizing service and software they purchase
  • C. help manage Discounts for Quoting
  • D. gain insight into new and unique business prospects for your customers and expand sales potential


Answer : D

Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue (ARR) for each? (Choose the best answer.)

  • A. $3000 and $3000
  • B. $1000 and $1000
  • C. $1000 and $3000
  • D. $1100 and $3300


Answer : B

Which statement best describes an Accelerator? (Choose the best answer.)

  • A. A one-on-one coaching engagement covering specific use cases
  • B. An on-call service for customer support
  • C. A hosted one-to-many educational webinar with live expert Q and A
  • D. A one-on-one deep drive on network issues


Answer : A

What is the key implication on-time renewals have for an IT provider company? (Choose the best answer.)

  • A. incentives will be paid
  • B. recurring business is preserved
  • C. improved customer satisfaction
  • D. no major impact if sales are on plan


Answer : C

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Total 96 questions