Which two of these activities comprise the problem management service component in the operat phase? (choose two.)
Answer : C,D
Identify a customer support model for the solution is an activity thet is part of which service component in the plan phase?
Answer : A
Which three of these service components are included in the optimize phase? (choose three.)
Answer : C,D,F
Utilizing a trouble ticketing system to track problems is a part of which service component in the operate phase?
Answer : C