CompTIA FC0-TS1 - CompTIA Strata IT Sales Exam Exam

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Total 134 questions

Which of the following memory' technologies is typically used only in a laptop?

  • A. SODIMM
  • B. L2 Cache
  • C. L1 Cache
  • D. DDR


Answer : A

A customer states they are having trouble getting the pointer to move when using the
"pointer". How should a sales representative respond to the customer?

  • A. Wait for the customer to finish and then politely confirm that they are referring to the mouse.
  • B. Wait for the customer to finish, and then continually refer to the mouse as a pointer.
  • C. Ask a co-worker to determine what the customer is referring to.
  • D. Politely stop the customer and explain that it is a mouse and not a pointer.


Answer : A

A customer is trying to get the best resolution and clarity from an LCD. Which of the following interfaces allows this?

  • A. USB
  • B. S-Video
  • C. DVI
  • D. VGA


Answer : C

In order to help identify a customer's needs during a sale, which of the following can be used to gather the needed information in the shortest time?

  • A. Closed-ended questions
  • B. Internet surveys
  • C. Open-ended questions
  • D. Polling


Answer : C

Which of the following describes a malicious program?

  • A. Malware
  • B. Freeware
  • C. Shareware
  • D. Trialware


Answer : A

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Total 134 questions